Error Downloading content 300

#1

Today, again i have a error :frowning:
It says error downloading content. 300

How can i re-Login to the App? There is no Button to Login to the Jukebox.

What should i do now? I have a free day and want to watch Star Wars…

Thanks for your Support.

Matthias

#2

Hi Matthias,
We are aware of the issue. First, re-login won’t do the trick. You should still be able to access content but might have issue with newest content like yesterday’s Obi-Wan episode. It should be fixed during the day.
Also, we have another fix coming next week to avoid this situation in the future.
We’re sorry to give you trouble during your day off :frowning:

3 Likes
#3

Hi Amelie!

Thank you so much for your Support! The Problem is now fixed and all new content was Downloaded.

Thanks and have a Great day ! :sunny::slight_smile:

1 Like